FAQs
Welcome to the FAQ section of Zapora! Here, we’ve provided answers to commonly asked questions to ensure you get prompt and helpful information.
Q: Do you offer international shipping?
A: No, we currently ship only within the USA.
Q: Can I track my order?
A: Yes, once your order has been shipped, you will receive an email with your tracking information.
Q: Is my personal and payment information secure?
A: Yes, our website uses industry-standard encryption to protect your information. We take the security of your personal information seriously and utilize industry-standard security measures to safeguard your data. You can shop with confidence, knowing that your information is protected.
Q: How do I know if an item is in stock?
A: If an item is out of stock, it will be marked as "Sold Out" on the product page.
Q: Can I cancel or modify my order?
A: If you need to cancel or make changes to your order, please reach out to our customer service team at support@zapora.shop as soon as possible.
Q: What is Zapora's refund policy?
A: We have a flexible refund policy. If you’re not satisfied with your purchase, you can return it within 15 days to receive a refund or store credit.
Q: Can I modify or change my order after it has been placed?
A: Yes, modifications or changes to your order are possible if it has not yet been dispatched. Please contact our customer support team at support@zapora.shop with your order details for assistance.
Q: What forms of payment do you accept?
A: We accept American Express, Diners Club, Discover, Master and Visa cards only. Refer to our Payment Policy for more details.
By shopping with us, you agree to our Terms of Service and policies. If you have any questions or concerns, please don't hesitate to contact us.
CONTACT INFORMATION:
Business name: Zapora
Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday To Friday)
Business Contact: +1 (773) 220-1366
Business Mail: support@zapora.shop
Business Address: 6094 N Street Louis Ave, Chicago Illinois 60659, United States